Chief of Staff for Digital Software and Solutions


The Chief of Staff is a critically important role, enabling the GM & Group Head to work more effectively with internal and external stakeholders. This is a highly strategic and facilitative role that requires a combination of focus and flexibility as well as a willingness to play an active, operational and communicative role. As the ‘trusted counsel’ for the GM& Group Head, the role requires strong emotional intelligence, self-motivation and strong analytical and interpersonal skills.


  • Facilitate and manage the process of identifying, prioritizing, chartering, communicating, and managing key strategic projects for the group.
  • Govern the group’s strategic planning activities and help drive clarity and alignment across each functional organization.
  • Manage the process of tracking and communicating performance versus core group’s objectives.
  • Support the Group Head in her day to day activities (presentations to customers, executives and other external audiences, preparation for critical meetings and business reviews).

Position Requirements

  • Bachelor’s degree required, quantitative or business discipline preferred. MBA a strong plus.
  • 7+ years’ work experience in a business operations/management, program management or analyst capacity.
  • Superior organizational skills and project/time management abilities
  •  Strong process orientation and mindset.
  • A linear, logical thinking style with ability to break down and solve difficult problems with experience in strategic consulting a strong plus.
  • Excellent communication skills with ability to simplify and explain complex problems to stakeholders of all levels across multiple functions.
  • Keen business judgment with deep understanding of business operations.
  • Entrepreneurial mindset with ability to identify value in an unstructured situation.
  • The highest level of integrity and an unwavering sense of what is best for the business.
  • Strong ability to convert technical concepts and strategy into clear, highly visual, Executive PowerPoint presentations.
  • Emotional intelligence, flexible work style, and excellent diplomatic skills across all levels of the organization.
  • Ability to give and receive constructive criticism.
  • Leadership skills with ability to inspire others to achieve a common objective.
  • Openness and enthusiasm for working across different cultures. International work experience a strong plus.
Status: active
Job Type: Full Time
Job Location: East Coast US
Posted Date: 28/12/2023
Job ID: US/CH/0023
Job Category: Non Technical
Positions: 03

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